I had an amazing experience dealing with Khaled. He was incredibly patient while I was deciding and never pushed or chased me at any point. Once I made my choice, he went above and beyond—opening the shop early to accommodate my schedule and even offering a free pickup service to make a small adjustment. Truly exceptional service. Highly recommended!

I want to express my sincere gratitude to the store for a flawless purchase! I bought a 36mm Rolex watch here, and the entire process was top-notch—fast, transparent, and very pleasant. Special thanks to the salesperson, Hadi! She's not just a professional, but a true enthusiast. She explained everything in detail, answered all my questions, gave valuable advice, and provided impeccable service. I'm very pleased and absolutely confident in the authenticity and condition of the watch. I highly recommend this store, and especially Hadi, to anyone looking for a decent watch. Thank you for a wonderful experience; I'll definitely be back! 👍

I had an excellent experience with Mr. Michelle and Khaled the service provided. The team was professional, attentive, and highly efficient from start to finish. Everything was handled smoothly, and the staff made sure all my concerns were addressed clearly and promptly. The level of customer care truly stood out. I highly recommend their service to anyone looking for reliability and quality.

After waiting for a year on the waiting list for a Rolex Explorer II from the Rolex AD I decided to try my luck elsewhere. I contacted The Watch Scanner and spoke to Khaled 2 days before my birthday. When I visited the shop, not only did he already have the white dial waiting for me, but he also had a birthday cake ready to go! Best birthday gift I could've asked for. Also, you can enjoy a drink and watch the sunset at Nikki Beach after your purchase. I don't think I'll ever be going back to the world of waiting lists... 10/10 - Couldn't recommend these guys enough!

Got my first, stupendous service by Khalid! My choices were arranged within a few hours, ready and delivered the next day to my doorstep to choose and decide. Much appreciated, will be suggesting and procuring further time pieces from The Watch Scanner.

I came to the store for an AP and ended up leaving with my first Patek. Khaled knew exactly what to show me and he is definitely passionate and connaisseur of what he is doing. I'm beyond happy with my new watch and the price for readily available/new watch is unbeatable. Kudos all rated 5 stars.